Jailekshmi Nair

About Jailekshmi Nair

Jailekshmi Nair comes from a healthcare administration background with hands-on experience in front office operations and patient relations management in Kerala hospitals. She understands the front desk as the hospital's first impression — where registration, appointment scheduling, billing queries, and patient grievances all converge — and trains students to handle each with professionalism and empathy.

At Treneywann, she specialises in practical training for Medical Records Department (MRD) and front desk operations: OPD and IPD registration workflows, records filing and retrieval, discharge coordination, and patient communication. Her sessions are built around role-play and live desk scenarios, so students walk into their first hospital job already knowing the routine.

Courses Taught at Treneywann

• Front Office & Patient Relations Management
• Medical Records Management (MRD)